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Ibrahim Sharif

Product Support Lead (FluentCRM, FluentSMTP) at WPManageNinja LLC

@ibrahimsharif Bangladesh joined Apr 2024

ibrahimsharif.com github.com/shuvoaftab Slack: @Ibrahim Sharif
    Teams Core Performance Core Hosting Openverse Playground Test CLI

    Bio

    Mountain Lover

    Interests

    Travelling

    WordPress Origin Story

    ❏ 2011:
    My WordPress journey began when I built my very first website, hosted on cPanel. At the time, I was drawn to WordPress for its simplicity and the endless possibilities it offered for creating and managing websites.

    ❏ 2012–2015:
    Over the next few years, I explored WordPress more deeply, experimenting with themes, plugins, and customizations. During this time, I started helping friends set up their websites, which gave me hands-on experience and fueled my passion for WordPress development.

    ❏ 2014–2022:
    I ventured into freelancing, working on a wide range of WordPress projects. From setting up small blogs to managing complex websites, I developed expertise in WordPress core, troubleshooting, custom plugin development, and server management. Freelancing allowed me to understand the needs of clients from various industries and fine-tune my skills in delivering tailored solutions.

    ❏ 2022–Present:
    I joined WPManageNinja LLC as part of the team behind innovative WordPress products. For the past 3 years, I’ve been serving as the Product Support Lead for FluentCRM and FluentSMTP. My role involves providing top-notch technical support, improving product documentation, mentoring team members, and contributing to the overall user experience. It has been a fulfilling experience to work closely with the WordPress community, helping users maximize the value of these tools.

    Throughout this journey, WordPress has been at the core of my professional growth. From my first website in 2011 to leading product support for industry-leading plugins, I’ve grown alongside WordPress, and I’m excited to continue contributing to its vibrant community and ecosystem.

    Badges

    CODE
    1 badge
    Plugin Developer
    CONTENT
    1 badge
    Photo Contributor '25
    POLYGLOTS
    1 badge
    Translation Contributor '25

    Current Job

    Product Support Lead (FluentCRM, FluentSMTP)
    Present
    WPManageNinja LLC

    Recent impact

    Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

    Last 30 days
    6contributions
    high0
    medium6
    score6
    Last 90 days
    41contributions
    high0
    medium41
    score41
    Last 12 months
    182contributions
    high1
    medium181
    score184

    Team focus

    Across 7 teams, with no team-attributable contributions in the last 365 days

    Contributions

    Type
    June 2026
    Jun 05 Fri · 11:04
    Forums med
    Posted a reply to Need to renew client secret with Azure for Fluent SMTP?, on the site WordPress.org Forums:
    Hello @joycegrace, Thank you so much for reaching out to us, and I sincerely appreciate…
    Jun 05 Fri · 10:48
    Forums med
    Posted a reply to Microsoft Forbidden/Failing to send – failure remains after re-authenticate, on the site WordPress.org Forums:
    Hello @frankzappafication, Thank you for reaching out to us. I am sorry to hear that…
    Jun 05 Fri · 10:46
    Forums med
    Posted a reply to Allow same sender email address for fallback SMTP connections, on the site WordPress.org Forums:
    Hello @odirlon, Thank you for reaching out and for providing such a clear and well-articulated…
    Jun 05 Fri · 10:26
    Forums med
    Posted a reply to New Feature: Resend logged emails to a different address, on the site WordPress.org Forums:
    Hello @robertstaddon, Thank you so much for reaching out to us, and more importantly, thank…
    May 2026
    May 27 Wed · 13:06
    Forums med
    Posted a reply to AWS Europe Sovereign Cloud SES, on the site WordPress.org Forums:
    Hello @patricia70, Thank you so much for reaching out to us, and for your kind…
    May 22 Fri · 10:46
    Forums med
    Posted a reply to Loading Editor Is Slow, on the site WordPress.org Forums:
    Hello @ianbarber, Thank you for reaching out to our support team and for sharing your…
    May 08 Fri · 14:27
    Forums med
    Posted a reply to Bug in Sparkpost integration, on the site WordPress.org Forums:
    Hello @strzyzewski, Thank you for reaching out to us, and I truly appreciate you sharing…
    May 08 Fri · 13:52
    Forums med
    Posted a reply to & in the From Name field in Sender Settings changes to ( & amp ; ), on the site WordPress.org Forums:
    Hello @denmurphy, Thank you for reaching out to us, and I appreciate your patience while…
    May 08 Fri · 13:46
    Forums med
    Posted a reply to Procedure to set-up in a Multisite network, on the site WordPress.org Forums:
    Hello @kabeza, To answer your primary question directly: Even though FluentSMTP can be activated network-wide,…
    May 08 Fri · 13:37
    Forums med
    Posted a reply to Multisite Compatibility, on the site WordPress.org Forums:
    Hello @jjva, Thank you for reaching out to us! It is a pleasure to assist…