Profiles

Bio

Mountain Lover

Interests

Travelling

WordPress Origin Story

❏ 2011:
My WordPress journey began when I built my very first website, hosted on cPanel. At the time, I was drawn to WordPress for its simplicity and the endless possibilities it offered for creating and managing websites.

❏ 2012–2015:
Over the next few years, I explored WordPress more deeply, experimenting with themes, plugins, and customizations. During this time, I started helping friends set up their websites, which gave me hands-on experience and fueled my passion for WordPress development.

❏ 2014–2022:
I ventured into freelancing, working on a wide range of WordPress projects. From setting up small blogs to managing complex websites, I developed expertise in WordPress core, troubleshooting, custom plugin development, and server management. Freelancing allowed me to understand the needs of clients from various industries and fine-tune my skills in delivering tailored solutions.

❏ 2022–Present:
I joined WPManageNinja LLC as part of the team behind innovative WordPress products. For the past 3 years, I’ve been serving as the Product Support Lead for FluentCRM and FluentSMTP. My role involves providing top-notch technical support, improving product documentation, mentoring team members, and contributing to the overall user experience. It has been a fulfilling experience to work closely with the WordPress community, helping users maximize the value of these tools.

Throughout this journey, WordPress has been at the core of my professional growth. From my first website in 2011 to leading product support for industry-leading plugins, I’ve grown alongside WordPress, and I’m excited to continue contributing to its vibrant community and ecosystem.

Badges

CODE
1 badge
Plugin Developer
CONTENT
1 badge
Photo Contributor '25
PRACTICE
1 badge
Support Contributor '26
POLYGLOTS
1 badge
Translation Contributor '25

Current Job

Product Support Lead (FluentCRM, FluentSMTP)
Present
WPManageNinja LLC

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days
3contributions
high0
medium3
score3
Last 90 days
27contributions
high0
medium27
score27
Last 12 months
166contributions
high1
medium165
score168

Team focus

Across 7 teams, with no team-attributable contributions in the last 365 days

Contributions

Type
July 2026
Jul 21 Tue · 03:01
Forums med
Posted a reply to [FluentAuth - The Ultimate Authorization & Security Plugin for WordPress] WordPress 7, on the site WordPress.org Forums:
Hello @chefspuntozero, Thank you for reaching back out to us. I completely understand your cautious…
Jul 11 Sat · 09:35
Forums med
Posted a reply to Blank Settings page, on the site WordPress.org Forums:
Hello @attila73, Given that you have already performed such a thorough initial investigation, it is…
Jul 10 Fri · 09:54
Forums med
Posted a reply to Unsubscribed, on the site WordPress.org Forums:
Hello @istok, Thank you for reaching out to us. I completely understand your perspective, and…
June 2026
Jun 05 Fri · 11:04
Forums med
Posted a reply to Need to renew client secret with Azure for Fluent SMTP?, on the site WordPress.org Forums:
Hello @joycegrace, Thank you so much for reaching out to us, and I sincerely appreciate…
Jun 05 Fri · 10:48
Forums med
Posted a reply to Microsoft Forbidden/Failing to send – failure remains after re-authenticate, on the site WordPress.org Forums:
Hello @frankzappafication, Thank you for reaching out to us. I am sorry to hear that…
Jun 05 Fri · 10:46
Forums med
Posted a reply to Allow same sender email address for fallback SMTP connections, on the site WordPress.org Forums:
Hello @odirlon, Thank you for reaching out and for providing such a clear and well-articulated…
Jun 05 Fri · 10:26
Forums med
Posted a reply to New Feature: Resend logged emails to a different address, on the site WordPress.org Forums:
Hello @robertstaddon, Thank you so much for reaching out to us, and more importantly, thank…
May 2026
May 27 Wed · 13:06
Forums med
Posted a reply to AWS Europe Sovereign Cloud SES, on the site WordPress.org Forums:
Hello @patricia70, Thank you so much for reaching out to us, and for your kind…
May 22 Fri · 10:46
Forums med
Posted a reply to Loading Editor Is Slow, on the site WordPress.org Forums:
Hello @ianbarber, Thank you for reaching out to our support team and for sharing your…
May 08 Fri · 14:27
Forums med
Posted a reply to Bug in Sparkpost integration, on the site WordPress.org Forums:
Hello @strzyzewski, Thank you for reaching out to us, and I truly appreciate you sharing…

Translations

1 locale
bn_BD বাংলা (Bengali) Translation Contributor

Contributed translations to 1 project.

View all on translate.wordpress.org